DIVI Group provides a comprehensive technical support service for boilers, including a stringent three-step process to ensure customers' boilers operate stably and efficiently, minimizing downtime due to incidents. Here are the details of the service process:
+ In the first step, DIVI Group's technical experts will conduct a thorough on-site inspection of the boiler using advanced technology and extensive experience to quickly identify the location and nature of the problem. This includes the use of modern diagnostic equipment to detect hidden issues not always visible to the naked eye. After identifying the problem, we analyze the cause and propose specific solutions to rectify the issue.
+ After identifying the location and nature of the problem, we proceed with a deeper technical analysis to find the root cause of the issue. This step involves a comprehensive evaluation of the technical and operational factors of the boiler from the control system to mechanical components. Specific analysis may include evaluating operational data history, inspecting the wear of parts, and controlling water quality. The goal is not only to fix the current issue but also to optimize the boiler's operation to prevent similar issues in the future.
+ Based on the inspection and analysis results, DIVI Group will coordinate with the customer's technical team to develop an optimal solution, including an improvement plan and a specific schedule for the necessary work. We commit to providing solutions that not only thoroughly address the issue but also ensure the boiler operates at its highest efficiency. The proposed measures may include repairing or replacing components, improving the control system, and consulting on boiler operation and maintenance.
Overall, DIVI Group's services aim not only to help customers quickly and efficiently resolve issues but also to enhance the reliability and performance of boilers through the application of advanced and sustainable technical solutions.
Mr Pious +84 942 488 818